At Bold (Pty) Ltd, we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy describes how we collect and use personal information about you when you use our website, products and services.
- What information do we collect?
We may collect and process the following personal information about you:
- Name, email address, phone number and other contact information
- Payment information, such as credit card details
- Information about your use of our website and products
- Information you provide to us in customer surveys, support requests, or other communications
- How do we use your information?
We may use your personal information for the following purposes:
- To provide you with our products and services
- To process payments and fulfill orders
- To communicate with you about our products and services
- To personalize your experience on our website
- To improve our products and services
- To comply with legal obligations
- How do we protect your information?
We take the security of your personal information seriously and have implemented reasonable measures to safeguard your information against unauthorized access, use, or disclosure.
- Who do we share your information with?
We may share your personal information with:
- Our employees and service providers who need access to the information to provide our products and services
- Third-party service providers who provide services such as payment processing, analytics, and marketing
- Regulatory bodies or law enforcement agencies, if required by law
We do not sell or rent your personal information to third parties for marketing purposes.
- How long do we keep your information?
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Your rights
You have the right to:
- Request access to your personal information
- Request correction of your personal information
- Request erasure of your personal information
- Object to processing of your personal information
- Request restriction of processing of your personal information
- Request transfer of your personal information
If you wish to exercise any of these rights, please contact us using the details provided at the end of this policy.
- Changes to this policy
We reserve the right to update this Privacy Policy at any time, and we will post the updated policy on our website.
- Contact us
If you have any questions or concerns about this Privacy Policy, please contact us at info@bold.net.za.